Important: Moving Practice Communications From SMS to Email
Due to rising costs across the NHS and new restrictions set by our local Integrated Care Board (ICB), our practice will be reducing routine text messaging. From 1st April 2026 we are transitioning to email as our main form of communication.
Why the change:
- Email is free to the NHS, while SMS has become increasingly expensive.
- Email allows us to provide more detailed information than text messages.
- Patients will still receive SMS only for essential clinical communications where necessary.
- This change helps protect NHS funding for patient care.
How can you support the practice with this change:
- We need patients to provide an up-to-date email address.
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